Unity4 was today announced as an initial partner in the’ National Telework Week’ by the Minister for Broadband Communications and the Digital Economy, Senator Stephen Conroy.
Announcing Australia’s first National Telework Week that will be staged in November, Senator Conroy said the opportunities presented by increased telework were exciting for both employers and employees.
National Telework Week will convened by the Australian Government in Partnership with a range or organisations, its purpose will be to encourage employers and employees to trail teleworking.
“We are proud to be supporting the Australian Government in this Teleworking initiative, over the last twelve years Unity4 has become a leader in contact centre Teleworking through our two operating divisions ; Contact Centre Outsourcing and Contact Centre Technology.” Daniel Turner CEO of Unity4 said today.
“As well as employing several hundred Australian teleworkers, Unity4 has developed and deployed RapportCMS , one of the worlds most advanced contact centre technologies. This platform is designed from the ground up to enable telework in the contact centre industry and is in use by more than 30 major corporations around the world”
Daniel Turner said the National Telework Week and the continued roll out of the NBN further reinforced the Unity4 business model.
“For the last 12 years we have been using teleworking as a better way to deliver contact centre services. We are delighted to see that the Australian Government and the broader business community is embracing Telework and the significant advantages it offers. Productivity gains, workplace flexibility, reduced environmental impact and an increase pool of skilled labour are only some of the benefits”
“At Unity4 we use our expertise in teleworking within contact centres, and translate these skills into tangible and bankable results for our clients”
Established in 2000 in Sydney Australia, Unity4 is a specialist outsourced contact centre as well as a provider of on demand contact centre technology delivered from the “cloud.” Unity4 has offices in Australia and the UK where we make and take calls for many of the world’s leading organisations. 100% of Unity4’s contact centre staff work from home.