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The Unity4 management team has accumulated many years of experience on some of Australia's
largest call centre projects, for both local and international organisations.
Our team has worked across a range of highly competitive categories, including :
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Dan Turner: Managing Director
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Dan is a founding partner of Unity4 and has had 12 years' experience managing clients'
customer contact needs. His call centre and database marketing experience includes
the Panadol recall in 2000, Energy Australia, Westpac / Cap Gemini Ernst Young,
ReMark Asia Pacific and their partners ANZ, Citicorp, and Samsung (South Korea).
More recently, Dan has focused on the pharmaceutical industry and works with Roche
Products, GlaxoSmithKline, Pfizer, Schering Plough, Galderma and CSL.
Dan is responsible for assisting Unity4's clients from a strategic and logistical
perspective. He works strategically with our clients to design solutions that add
value to their marketing plans. Dan has in-depth experience of delivering solutions
for highly regulated and ethical marketing environs such as the Pharmaceutical and
Finance markets.
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Peter Slater: Director of Business Development
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Peter Slater is our Business Development Director. With over 15 years of contact
centre and direct marketing service experience with Australia's leading businesses,
Peter is one of Australia's foremost 'outsourced teleservice' specialists. Peter's
specialty is working with clients across business sectors to develop and interpret
their strategic directions, and then to tailor service solutions to support them
and add value. Clients benefit from cost effective approaches, the knowledge for
which can only be drawn from years of managing "like" requirements across all client
business sectors.
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Matthew Fox: Director and Manager of Information Technology
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Matthew is the Chief Architect and Manager of Unity4's Rapportâ„¢ customer interaction
technology platform.
Since 1993, Matthew has been a leader in the industry, driving the development of
technologies that enable better communication. Matthew's role is to develop and
manage Unity4's technological capabilities, ensuring that we meet current and emerging
client requirements. Matthew's experience means that the technology behind the services
we provide raises the standard of the marketing services industry.
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Rochelle Hoskins:Human Resources Manager
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Rochelle earned a Bachelor of Commerce majoring in Human Resource Management and
is responsible for the strategic and functional development of the Human Resource
systems and capabilities that drive and enable Unity4.
Additionally Rochelle is responsible for the design, implementation and accreditation
of 'U4RMS', Unity4's total quality management system that is recognised with ISO
9001:2000 certification.