Contact Centre Outsourcing – Our solutions
Unity4 provides a wide range of outsourced call centre expertise. We concentrate on 5 key areas: Telephone sales, Customer service, Fundraising, Research fieldwork, and Disaster Recovery.
We are major players in fundraising for the Not for Profit sector running merchandise, regular giving, acquisition, reactivations and credit card expiry campaigns. We are also a major provider of telephone based market research fieldwork to clients in the corporate sector as well as academia. We also provide major corporations with rapidly deployable and flexible disaster recovery solutions.
Our culture is one of can-do, and our clients have come to rely on our ability to help solve their marketing, service and sales challenges.